REFUND OF TRANSACTION PAYMENT – SERVICE PROVIDER:
Local Services refund policy:
In case of any rejected and/or non-activated campaigns , SURFMII will make best effort to process the refund within a period of 45 days from date of payment clearance.
For activated campaigns, refund will be processed after deducting the following:
- Refund amount is derived after deducting 10% of the Net Cleared Amount towards cancellation charges, post deduction of served value
(tenure/ leads/ Responses/ Monthly platform charges & Gift vouchers Delivered), if any.
- Net Cleared amount refers to balance available against the Campaign after deduction of GST /other applicable taxes ..
For all other circumstances, SURFMII will process the refund within 45 days from the date of refund confirmation given by Customer Service team of SURFMII to